okzo Terms and Conditions
This agreement applies between you and the okzo platform. Please read it in full and agree before using your account.
These terms and conditions ("Agreement") form a legal agreement between the okzo platform ("Platform", "we") and the user ("you", "member"). By creating an account or using the services on okzo, you agree to be bound by all the terms of this Agreement.
General Provisions
okzo is an online gaming platform that provides sports betting, casino games, card games, and other entertainment gaming services for users in Bangladesh. These terms apply to the website, mobile platform, and all related services.
The word "services" as used in this Agreement refers to all gaming, betting, payment, and support activities provided through okzo. "Member" refers to any person who has registered an active account on okzo and is using the platform's services.
These terms and conditions are written in Bengali. In the event of any ambiguity, the Bengali text shall be considered the definitive version.
Effectiveness of the Agreement
This Agreement takes effect from the moment a member opens an okzo account and remains in force until the account is closed. okzo reserves the right to amend these terms at any time, provided that members are given appropriate notice.
Account Registration & Verification
When registering an account on okzo, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in the immediate closure of your account.
Registration Requirements
- Each person may operate only one account. Creating multiple accounts is strictly prohibited.
- Your account username and password must be kept completely confidential and must not be shared with any third party.
- Any unauthorized access to your account must be reported to the okzo support team immediately.
- Corporate or institutional accounts are not permitted — only personal accounts are accepted.
- The phone number and payment method provided at registration must be registered in your own name.
Identity Verification (KYC)
okzo may request the necessary documents for identity verification at any time. Identity confirmation may be required before a withdrawal request is processed. Failure to submit documents may result in the temporary suspension of your account.
Age & Eligibility Requirements
You must be at least 21 years old to participate on okzo. This platform is operated for those aged 21 and above only. Creating an account or using the services is strictly prohibited for minors.
Providing false information about your age will result in permanent closure of your account, and any deposited funds may be forfeited.
Other User Eligibility Conditions
- You must operate the account on your own behalf and in your own capacity.
- If you become aware that someone you know is using your account, you must notify okzo immediately.
- Persons with a gaming addiction or those on a self-exclusion list are prohibited from opening an account.
Deposit & Withdrawal Rules
okzo supports only the following payment methods: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major Bangladeshi banks).
Minimum Limits
- Minimum deposit: ৳500 (for each method)
- Minimum withdrawal: ৳800
- Withdrawals are generally processed within 1 hour
Deposit-Related Conditions
- The deposit method and withdrawal method must be the same — that is, you must withdraw using the same method you used to deposit.
- The account used for deposits and the payment account (bKash/Nagad/Rocket) must be registered in the same person's name.
- Deposits or withdrawals through a third party are strictly prohibited and may result in account closure.
- okzo reserves the right to reverse any incorrect amount deposited due to a technical error.
Withdrawal Conditions
Account verification must be completed before a withdrawal can be made. The relevant wagering requirements must be met to withdraw bonus funds. Withdrawal processing may be temporarily suspended in the event of any suspicious activity.
Bonuses & Promotional Offers
The okzo welcome bonus is a 150% bonus on your first deposit, up to a maximum of ৳15,000. A 20x wagering requirement applies to this bonus, calculated on the bonus amount only.
Bonus Example
- ৳1,000 deposit → ৳1,500 bonus → total balance ৳2,500
- ৳22,000 deposit → ৳15,000 bonus (maximum cap) → total balance ৳37,000
Wagering Requirements
Wagering applies to the bonus amount only. For example, a ৳1,500 bonus × 20 = ৳30,000 in bets must be completed before the bonus can be withdrawn.
General Bonus Terms
- An account is eligible to receive the welcome bonus only once.
- Bonus funds cannot be withdrawn without meeting the wagering requirements.
- okzo reserves the right to change, suspend, or cancel any bonus offer at any time.
- If evidence of bonus system abuse or manipulation is found, the account may be closed and the bonus forfeited.
- Each bonus may have a specific expiry period; any unused bonus will be cancelled after it expires.
Gaming Rules & Fair Play
okzo follows a fair play policy. Equal opportunity is ensured in all games, and any form of manipulation or fraudulent behavior is strictly prohibited.
Prohibited Activities
- Exploiting any technical vulnerability or bug to gain an unfair advantage.
- Placing bets using bots, automated software, or artificial intelligence.
- Attempting to influence outcomes by colluding with other players.
- Abusing bonuses through multiple accounts.
- Any form of money laundering activity on the platform.
Technical Errors
okzo reserves the right to cancel any transaction that occurred due to a technical error or system failure. In such cases, the member's original deposited funds will remain protected.
Responsible Gaming
okzo places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial problems or mental stress.
- Members can set deposit and betting limits on their own accounts.
- You can make use of self-exclusion or a temporary break whenever needed.
- Contact the support team at any time for assistance related to gaming.
For more information, please visit our Responsible Gaming page.
Account Suspension & Closure
okzo reserves the right to temporarily suspend or permanently close any account without notice in the following circumstances:
- Violation of any provision of these terms and conditions.
- Providing false or incorrect information.
- Suspicious or fraudulent activity.
- Operating multiple accounts.
- Prolonged inactivity of the account.
- Legal or regulatory reasons.
Steps Following Suspension
If an account is suspended, the member may contact [email protected]. For accounts suspended for legitimate reasons, the original deposited funds may be returned; however, bonuses and winnings derived from bonuses will remain forfeited.
Privacy & Data Protection
okzo treats your personal information with the highest importance. Our platform uses SSL encryption technology to keep all data secure.
- Your personal information is not sold to any third party.
- Information is used for identity verification, payment processing, and service improvement purposes.
- Information may be disclosed to authorities when required by law.
For more details, please read our Privacy Policy page.
Limitation of Liability
okzo provides its services on an "as is" basis. We accept no liability for the following:
- Loss caused by internet connection interruption or technical issues.
- Delays or errors by third-party payment providers.
- Security vulnerabilities in your device or network.
- Unauthorized use of your account where that use results from your own negligence.
Participation in gaming is entirely at your own discretion and risk. There is a possibility of losing money in gambling, and okzo does not guarantee any winnings.
Changes & Amendments to the Terms
okzo reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.
Continued use of the platform after any changes will be considered acceptance of the amended terms. If you do not agree with the updated terms, you must close your account.
Dispute Resolution
For any dispute related to this Agreement, you must first attempt to resolve it by contacting the okzo support team directly. Both parties are committed to reaching an amicable resolution.
Contact & Support
Please contact us for any questions or comments regarding these terms and conditions. The okzo support team is available seven days a week, 24 hours a day, in both Bengali and English.
- Live Chat: available directly on the platform, 24/7
- Email: [email protected]
We are committed to providing quick and effective solutions to all your queries.
These terms and conditions were last updated in January 2026. okzo is committed to ensuring a safe, reliable and fair gaming environment.